January, 2010
HelioSage, LLC will never share your personal information with unrelated third parties. Period. The rest of the policy describes how and why we use your personal information to better serve you, the client.
Your Personal Information
HelioSage collects and uses your personal information to serve you, to deliver new product/service updates. We may also contact you to participate in a market research survey, so that we can again, better serve you, the client, with improved products/services.
Collection of Personal Information
HelioSage collects your information in several ways. We may ask for your contact information when you correspond with us to obtain a quote or request a service, through seminars, trade shows, surveys, or direct mail. HelioSage collects and stores your information in a safe and secure database.
Sharing Personal Information
HelioSage may share your personal information with other HelioSage business units around the world. HelioSage business units protect your personal information just as HelioSage does, strictly and without compromise.
HelioSage works with other companies that help us provide HelioSage products and services, and we may provide your personal information to these companies. For example, we may provide installers with shipping information so that your solar energy system products/parts arrive to your address on time.
Under certain circumstances we may be required by law or a legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.
Protection of Personal Information
We physically, electronically and managerially protect personal information that you send to HelioSage.
Other Personal Information
When you visit HelioSage's website, you do so anonymously. Generally, HelioSage will not collect personal information when you browse. Your web browser; however, does automatically tell us the type of computer and operating system you are using.
Like other websites, the HelioSage website uses "cookie" technology. When you first visit our website, the cookie identifies your browser with a unique, random number. These cookies do not reveal any personal information about you. Cookies help us understand which parts of our websites are the most popular, where our visitors are going, and how long they spend there. We study web traffic on our site so we can make the site more user friendly.
In some of our emails to you, we may use a "click-through URL." We track click-through(s) to help us determine your interest in particular topics/services/products and measure the effectiveness of our emails.
Our Commitment
HelioSage does not knowingly solicit personal information from children or send them requests for personal information, though educating children about solar energy is a core value of HelioSage.
HelioSage's website contains links to other sites and does not share your personal information with those websites, but also is not responsible for their privacy policies. We encourage you to learn about the privacy policies of those companies.
If we decide to use your personal information differently from that stated at the time of collection, we will try to contact you via email. If you have not provided us permission to communicate with you, you will not be contacted, nor will we use your personal information in any new manner.
The HelioSage Privacy Policy is subject to change at any time.
HelioSage collects and uses your personal information to serve you, to deliver new product/service updates. We may also contact you to participate in a market research survey, so that we can again, better serve you, the client, with improved products/services.
Collection of Personal Information
HelioSage collects your information in several ways. We may ask for your contact information when you correspond with us to obtain a quote or request a service, through seminars, trade shows, surveys, or direct mail. HelioSage collects and stores your information in a safe and secure database.
Sharing Personal Information
HelioSage may share your personal information with other HelioSage business units around the world. HelioSage business units protect your personal information just as HelioSage does, strictly and without compromise.
HelioSage works with other companies that help us provide HelioSage products and services, and we may provide your personal information to these companies. For example, we may provide installers with shipping information so that your solar energy system products/parts arrive to your address on time.
Under certain circumstances we may be required by law or a legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.
Protection of Personal Information
We physically, electronically and managerially protect personal information that you send to HelioSage.
Other Personal Information
When you visit HelioSage's website, you do so anonymously. Generally, HelioSage will not collect personal information when you browse. Your web browser; however, does automatically tell us the type of computer and operating system you are using.
Like other websites, the HelioSage website uses "cookie" technology. When you first visit our website, the cookie identifies your browser with a unique, random number. These cookies do not reveal any personal information about you. Cookies help us understand which parts of our websites are the most popular, where our visitors are going, and how long they spend there. We study web traffic on our site so we can make the site more user friendly.
In some of our emails to you, we may use a "click-through URL." We track click-through(s) to help us determine your interest in particular topics/services/products and measure the effectiveness of our emails.
Our Commitment
HelioSage does not knowingly solicit personal information from children or send them requests for personal information, though educating children about solar energy is a core value of HelioSage.
HelioSage's website contains links to other sites and does not share your personal information with those websites, but also is not responsible for their privacy policies. We encourage you to learn about the privacy policies of those companies.
If we decide to use your personal information differently from that stated at the time of collection, we will try to contact you via email. If you have not provided us permission to communicate with you, you will not be contacted, nor will we use your personal information in any new manner.
The HelioSage Privacy Policy is subject to change at any time.
More Information
HelioSage adheres to the US Safe Harbor privacy principles. For more information about the Safe Harbor framework, see the Department of Commerce's web site.
If you have questions regarding HelioSage's Privacy Policy, please contact us at
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
or by mail at:
HelioSage Corporate Headquarters
414 3rd Street NE
Charlottesville, VA 22902
Phone: 434-293-7589
Fax: 703-637-9840
